Help

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Latest activity by Help
  • Help created an article,

    What do I need to do when I arrive to a job?

    When you arrive at the project location, you MUST click on the I HAVE ARRIVED button on your job ticket in the ReadiCharge Installer app. This informs the customer that you are on site and ready to...

  • Help created an article,

    How does messaging work?

    Once paired, the installer and the customer have the ability to send direct messages within the app to each other at anytime. 

  • Help created an article,

    How does scheduling work?

    ReadiCharge customers schedule their appointments based on the availability published by our installers. Therefore, it is critically important to keep your calendar up to date and accurate, in orde...

  • Help created an article,

    Why is a picture required at registration?

    A picture helps verify the identity of the person registering. We want to ensure that the person registered with ReadiCharge is the same as the one performing the installation. Additionally, our cu...

  • Help created an article,

    Why do I need to provide an EIN or Tax ID?

    The requirement to provide an Employer Identification Number (EIN) or Tax ID is typically associated with various financial and legal processes, particularly in the United States. Installers need t...

  • Help created an article,

    Welcome to your Help Center!

    You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...