Help
- Total activity 142
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 80
Articles
Recent activity by Help-
How to Turn on/off Recurring Payments for Premium Add-ons
Go to the settings icon found on your dashboard in the ReadiCharge Installer app, then select 'Payment Settings'. Once you land on the Payment Settings page you will see the option to turn recurri...
-
How do I get more ReadiCharge Branded stickers?
As a certified ReadiCharge installer, you can request ReadiCharge branded stickers to affix to your completed ReadiCharge EVSE installations by sending an email to EVSEstickers@readicharge.com. Rea...
-
Can ReadiCharge message me?
Yes! ReadiCharge has the ability to one-way message you the installer if needed to communicate vital information related to the specific job you have been paired with. If you need to contact ReadiC...
-
Can I message ReadiCharge?
No! Messaging is intended to facilitate direct communication between you and your customer. If you need to contact ReadiCharge for any reason our support team is available at the following LINK.
-
What is the Referral Network?
Some projects may fall out of the standard ReadiCharge scope. In this case, we provide a list of qualified installers for our customers to contact directly. Installers who want to participate MUST ...
-
Do I need insurance to become a part of the ReadiCharge installers' team?
Yes! ReadiCharge requires all certified installers to be insured in order to schedule jobs. Electric vehicle (EV) installers need to be insured for several reasons: Liability Coverage: As an EV i...
-
Why do I need to be certified to join the ReadiCharge installers' team?
Electric vehicles operate on high-voltage systems, which can be dangerous if not handled correctly. Being certified indicates that you have a thorough understanding of electrical safety procedures,...
-
Does the customer also rate my work?
Yes. Our customers use a star-based system to rate installers after the job is completed depending on how satisfied they are with the service. The stars range from 1 to 5 Stars, with 1 Star indicat...
-
Can I message the customer directly?
Yes! You can message the customer within the app at any time after you are paired. You can also message the customer when you need to reschedule the job or verify if they have received their charge...
-
Will ReadiCharge advertise for me?
Essentially yes! ReadiCharge connects you to potential customers once you register to join the team. If you choose to participate in the Referral Network some projects may fall out of the standard ...